With so many taxi companies telling you how great their service is it’s nice to know there’s one who has had their quality officially recognised. Hull Cars are now ISO 9001 accredited. Which means the quality of our service has been assessed and approved. So next time you need a ride, remember: an 82 taxi journey already has the seal of approval.
Hull Cars – the only local ISO 9001 accredited taxi service.
With uniformed drivers, endless investment in technology, policies and procedures for just about every aspect of business and codes of conduct for all staff, professionalism lies at the heart of our business model which transpires to a seamless service enjoyed by our customers.
If your clients/staff call from a mobile phone they will receive two free text messages. The first one tells them that their car is on its way and gives them the drivers name and mobile number should they need to call them. The second one tells them that their car is about to arrive and gives all the car details including make, model colour and registration number.
Driver Mobile Phones
We give our drivers Mobile telephones so YOU can contact them directly using their telephone number which is provided to you within the FREE text after you have booked your car. This also allows our driver to contact you should they need to. Clear communication between you and the driver, cutting out the middle man .....Simple.
Transparent, Honest and Competitive Fares
The last thing you want your customers to experience is a taxi driver who over charges them. Our fares are centrally and fairly set, and cannot be over ridden by the driver. We are the were the first private hire firm to provide a meter in the car. What your customer sees is what they pay.